Billing Hub

You Support Families. We Support Your Billing.

Billing Hub

Gateway membership gives you the community, opportunities, and professional support to grow at every stage of your doula career.

Joining Our Billing Hub is Easy!

If you are already a certified doula, start with step one. If you are not yet certified, visit: Become a doula

Billing Hub FAQ

Which insurances can I bill with Gateway Billing Hub?

You will be credentialed in ALL Oregon CCOs. Private insurance covers doulas variably. Our biller will get you credentialed with all Private insurance that we are able to at this point. This may increase over time as more Private insurances begin to cover doula care. See this spreadsheet to get a general idea of Insurance coverage in Oregon.

Do you bill for clients in Washington?

Yes! We bill for Washington Medicaid, like Applecare. You must have your WA Provider One number to bill in Washington. Email [email protected] to learn more or visit during Certification Office Hours every Monday at 11.

Can I still take Private Pay clients even if I am eligible for Medicaid/Insurance reimbursement?

Yes! You can take sliding scale or private pay options as well. You are your own business and can make financial choices as you see fit. Our only requirement is that you submit at least One (1) claim per quarter for Liability Insurance Reimbursement (see above).

I keep seeing emails about the High Level App. What is that?

The High Level App is a HIPAA compliant communication and information storage platform. Gateway is subscribed to the PRO and HIPAA compliance features. As a BILLING HUB MEMBER, you get FREE access to your own sub-account within Gateway.

This includes features such as…

~Your own dedicated work phone number that is dedicated to your account

~A dedicated space for notetaking, appointment tracking, and scheduling

~Notifications when a New Lead is assigned to you to interview

~Calling, Texting, Emailing that is all HIPAA compliant

How do I login to High Level?

Download the app on your phone, or login on your computer (or both!). Use your email address and click the Reset/Forgot password option. Follow the directions to change your password and login.

High Level is not working. Help!

Email [email protected] and make sure that your email address in our system is correct. Set up an appointment to go over features and troubleshoot the app.

CUSTOMER CARE

146 SE Holgate Blvd. Portland, OR

+1 (503) 542-2733

LEGAL

Credentialing & Insurance:

+1 (503) 407-4732

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